Customer Support Channels
A 1–hour Response Guarantee
Our user help team is qualified to very quickly deal with all of our shared website hosting customers’ inquiries and assistance inquiries. Via our ticketing system, it will be possible to submit your inquiry and a support team fellow member will likely get back to you in only max 1 hour. In reality, practice has revealed that the typical reply time frame is 20 mins.
A Top–quality Support Service
You can easily write to us 24x7x365 with any issue you might have regarding our products. We have got qualified professionals working everyday to deliver help and support when needed. You could use the ticket system or post a message anytime, or you can pick up the telephone or make use of the live chat through business hours.
An Intuitive Help Section
We have integrated a huge information base into the Control Panel so you’re able to get useful step by step guidance at any time. Each section of the Control Panel has its own contextual support area having a selection of how–to articles. We have also organized instructional videos to present you with a superior visual representation of the best way to accomplish any presented procedure.